new changes to the mail serveR

If you are using the webmail page to access your email, you will notice a big change in how the system looks. Please take some time to look around and familiarize yourself with the new layout. There is a "LITE" version as well that looks more like our old interface. To access that, when you go to log in, check the box that says "Use Web Messaging Lite" and that will change the layout to a simpler design.

Customers using a mail program such as Outlook Express/Outlook, Eudora, Thunderbird or MAC Mail will see no difference.

We have held off doing this upgrade for as long as possible. We tried out this new system 2 years ago and changed back due to Java version issues with older Windows and MAC operating systems. (Windows 95/98/ME and MAC OS 8/9). If you are still using these older systems, be aware that it's likely that the webmail page will no longer work.

This cannot be avoided and is due to the out of date OS you are using not being able to run the newer security/encryption. This is going to happen more often as other websites update their security as well.
Your only 2 options will be to either use MAC Mail, Outlook Express or Thunderbird, or upgrade the operating system to one of the current ones that can handle 256 bit encryption (MAC OSX, Windows 2000/XP/Vista.)

Pyramid Will never put a cap on your usage

Unlike the growing trend amongst other providers, Pyramid will never limit your usage of your broadband. We have been working to increase our main feed so that our customers can take advantage of the growing internet technology like online TV, video rentals, streaming media and online gaming. "Capping" is monitoring your usage and when you reach their "cap", you are charged extra when you go over that limit. They don't warn you or shut you down, your monthly bill goes up.

So if you're looking for an ISP that allows you to use your internet the way you want to, then you've come to the right place.