Pyramid.Net

Northern Nevada's oldest locally owned and operated internet service provider.
We strive to offer the most options for internet connectivity.

| SUPPORT | M-F 9-6, Sat. Closed |   
Carson: 775-884-3202 | Reno:(775)829-2414
WEBMAIL LINK / SPAMFILTER LINK


FIRST MONTH FREE FOR NEW INTERNET SERVICE.
From now until the 1st of August, new customers will receive their first month's service free. Contact our office at 775-884-3202 to order your internet connection today!


MICROSOFT FORCING COMPUTERS TO UPGRADE TO WINDOWS 10
Recently Microsoft once again has forced it's Windows 10 upgrade onto systems without owners permission. We've been flooded with calls from irrate customers that have become victims of this.

IF you turn on your computer and you see "Upgrading to Windows 10" in process...DO NOT shut the computer off. If you do, you're likely going to cause damage to the operating system. You need to let it finish the upgrade, then you can DECLINE the user agreement.

IF you turn on your computer and it says "Welcome to Windows 10" then the update has completed. What you need to do now is click NEXT to get to the "acceptance agreement". At the bottom, click DECLINE.
This will restore the computer back to the way it was before this update happened.

As for the popup that people get asking if they want to upgrade. You can't turn it off, so all that can be done until a lawsuit forces Microsoft to knock off this malicious action is to just close the popup.




IMPORTANT REMINDER: TECH SUPPORT NOTICE TO ALL CUSTOMERS!

If your internet connection goes down, DO NOT push the reset buttons on your modem or router, be it DSL, Cable or Fiber Optic. (Matter of fact, NEVER PUSH THEM no matter what!) The moment you do that, you have blown out all the settings in those devices. Do the following...

1. Unplug the power to the modem and router if you have one. (if you are using switches turn those off to)
2. Wait 3 minutes to let them cool down and to clear out any cached memory. Then plug them back in and test your connection. Always check by trying to open various websites like google, yahoo or msn.
3. If it's still not coming up, call the office.

With storms, forest fires and the constant construction/infrastructure work going on in the area effecting power and noise on the lines, modems/routers can go into an "on hold" mode that restarting will clear.
We can also experience localized and even regional outages which can take the internet offline for as long as a day in some instances and in some rare cases, even longer.


We provide:

Cable service, 60/4mb business class internet

DSL service via your phone line (you can use your phone and internet at the same time)

Broadband Fiber Optic (No land line required)

FREE local customer support

No bandwidth capping (You can use as much as you want!)

No contract or intro pricing

Email spam filtering available on request

Web hosting - Call for Specials!

Click here to learn more...


Is your ISP capping your internet usage?

At Pyramid Net, we have no bandwidth cap. We do not limit how much bandwidth you use a month unlike other ISPs in the area. If you aren't a Pyramid customer, then you may be in for a surprise on your bill.

Read here.

What is a cap? It’s just like the old cell phone minute plan. You have a set limit of data you can download and upload a month. If you reach that limit, then you are charged extra when you go over.

This is especially bad for those that use the internet for media like Netflix and other streaming video or those that do large backups on a constant basis.

For more info give us a call at 884-3202


Click here to read more announcements.

Ready to make the switch?

Just call our office and ask for Todd, Tiffany or Bob and we will do a survey which will confirm what services are available for you.
Depending on the service answers can take from a few hours to a couple of business days.
It is not uncommon for us to be able to provide service where otherwise none would be available.
No ISP in Northern Nevada has a broader offering for connectivity.
We will do our best to help you as we have been doing for 20 plus years.

What makes us better?

We offer faster service both for dial up & high-speed access and our customer service is local.

We offer on-site setup of your service and provide internet support for both Windows & Mac computers.

No credit cards required and no contracts & we offer discounts for annual payments.

Locally-owned & operated and 20 years of experience.

Having some trouble?

Why not give these few steps a try and see if you can fix your issue yourself.

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